The Book The Authors Instructor Resources Student Resources
 
   

THE BOOK


TABLE OF CONTENTS

 

Chapter 6

Understanding High-Tech Customers

Customer Purchase Decisions
   - Process of Customer Purchase Decisions
   - Categories of Adopters
   - Crossing the Chasm

The Choice of Customer

Segmenting Markets and Selecting Target Markets

Customer Strategies to Avoid Obsolescence
   - Customer Migration Decisions
   - Marketers’ Migration Options



Return to Table of Contents

SEARCH


Search inside the book

Purchase the Book:
Amazon.com
Prentice Hall
ISBN: 0-13-141168-3
Publisher: Prentice Hall
Copyright: 2005
THE BOOK | THE AUTHORS | INSTRUCTOR RESOURCES | STUDENT RESOURCES