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TABLE OF CONTENTS

 

Chapter 3

Relationship Marketing: Partnerships and Alliances

Partnerships and Alliances
   - Types of Partnerships
   - Reasons for Partnering
   - Risks Involved in Partnering
   - Factors for Partnership Success


Customer Relationships
   - Acquisition Strategy
   -
Customer Relationship and Retention Strategies


Appendix: Learning from Partners in Collaborative Relationships


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Prentice Hall
ISBN: 0-13-141168-3
Publisher: Prentice Hall
Copyright: 2005
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